Refund policy

Our No BS Guarantee...

I want you to be 100% satisfied with your Koova product. We build these products strong to last a lifetime. And with that comes the promise that we will fix or repair anything that breaks or fails to perform as expected for as long as you own it. 

If you don't love your Koova product, or something goes sideways, I want to know about it. And I will happily replace, repair or refund your money. No time limits.

I can make this guarantee because I know how well our products are made. 
You can always reach us at support@Koova.com

Best, 

Mark W. Richards, Founder 
Alphidia, llc